Cookie Policy

This Cookie Policy explains what cookies are, how OSA IT Solutions uses them on the domain osait.com.br and which types of cookies we use. For broader information on how personal data is processed, please also see our Privacy Policy.

This English version is provided for convenience. In the event of any discrepancy between this version and the original Portuguese version, the Portuguese version shall prevail.

1. What are cookies?

Cookies are small text files used to store small pieces of information in your browser when you visit a website. They are stored on your device and allow the website to work properly, become more secure and offer a better user experience, and they help us understand how the website behaves and analyze its performance.

Some cookies are set by OSA IT Solutions itself ( first-party cookies) and others by third-party services we use on our pages ( third-party cookies), such as analytics and marketing providers.

2. Why do we use cookies?

We use cookies for the following reasons:

• To ensure the technical operation and security of the website;
• To remember your preferences and browsing settings;
• To understand how visitors interact with the website, through usage statistics;
• To personalize content and ads and measure the effectiveness of our campaigns;
• To enable embedded third-party features, such as videos and social media sharing.

3. Types of cookies we use

3.1. Essential cookies

Required for the basic operation of the website, including navigation between pages, secure login and transactions. Without these cookies, the website may not work properly. Because they are essential, they do not usually require prior consent.

3.2. Statistics cookies

They collect aggregated data about visitors and the pages they visit, allowing us to continuously analyze and improve the website's performance and usability. For example, we use Google Analytics for this purpose.

3.3. Marketing cookies

Used to personalize ads and display relevant content to users, as well as to measure the performance of advertising campaigns. They may be set by us or by advertising partners, such as Google Ads and Meta (Facebook/Instagram).

3.4. Functional cookies

They allow additional content and features to be embedded, such as displaying videos and sharing pages on social media.

3.5. Preference cookies

They store browser settings and preferences, such as language and other choices, so that your experience is personalized on future visits.

4. Consent cookies

We use cookies to record your consent to the use of cookies on the website. These cookies store your choices (accepting or refusing certain categories) and may last for up to 11 months, and are renewed each time you give your consent again.

5. How to manage your cookie preferences

You may, at any time and free of charge, change your permissions, block or refuse cookies. There are two main ways to do so:

• On our website: through the cookie preferences panel, when available, under the "Privacy and Cookie Policy" tab.
• In your browser: most browsers' settings let you block, limit or delete cookies that have already been stored. See your browser's help section to learn how.

Please note that revoking consent for certain cookies may prevent some features of the platform from working properly.

6. Changes to this Cookie Policy

We reserve the right to modify this Cookie Policy at any time, particularly due to changes made to the website or in legislation. We recommend that you review it periodically. Any changes will take effect upon publication on our website.

7. Contact

If you have any questions about this Cookie Policy or about how your data is processed, please contact our Data Protection Officer (DPO):